Shipping Policy

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Policy Update (Effective from 03/01/2024)

At Gloxy Enterprise, we aim to provide the best free shipping options across India. Every day, we deliver to hundreds of customers nationwide, ensuring fast, reliable, and responsive service at all times.

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Is Shipping Free?

Yes, we offer FREE shipping to all locations in India.

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When Will I Receive My Order?

Orders are shipped directly from our warehouses, and we strive to deliver your products as quickly as possible. Due to high demand, please allow an estimated 4–6 business days for delivery.

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Can I Track My Order?

Absolutely! Once your order is processed (within 1–2 business days), you will receive an AWB tracking number via email or WhatsApp. You can track your shipment on our Tracking Page using the AWB number.
If you experience any issues with tracking, feel free to call or WhatsApp us at +91 9129198298 for assistance.

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Why Are My Items Shipped in Different Packages?

For multi-item orders, products may ship separately based on availability at different warehouses. This ensures faster delivery of your order.
In some cases, if a product is in high demand or on backorder, items might be sent in separate shipments to prevent delays.

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What Happens if My Order Gets Stuck or Lost in Transit?

We take great care in ensuring your packages are delivered safely. All orders are insured for shipping and handling.
If your order is delayed, returned, or lost during transit, we will send a replacement with priority shipping and full tracking, if possible.
For further details, refer to our Refund and Return Policy.

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Note: Delivery timelines may vary due to public holidays, adverse weather conditions, or remote delivery locations.